myEZcare SMS Integration

Yes — Mobile Message integrates with myEZcare. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the myEZcare integration

A family member texting to ask about home care for a parent is often the first contact a provider gets, sometimes before anyone has picked up the phone or filled in a form on the website. Connected through Zapier, that inbound SMS to Mobile Message can create a new patient record in myEZcare straight away, so intake staff have somewhere to start before the conversation goes any further and nobody is relying on someone remembering to type it up later.

Nobody has to open the text thread later and manually type the details into myEZcare, or risk the message getting buried while someone deals with a different family or a different task entirely. The record already exists in myEZcare the moment the text arrives, ready for a care coordinator to fill in the rest once they've actually spoken with the family and worked out what kind of care is needed.

Categories:

HR Talent & Recruitment

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect myEZcare and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A family texts in asking about care Mobile Message · Inbound SMS Received

Then Create a new patient record in myEZcare myEZcare · Create Patient

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything myEZcare supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create Patient — Creates a Patient

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

myEZcare + SMS: common questions

Can a text message create a new patient in myEZcare?

Yes, set Inbound SMS Received as the trigger in a Zap and Create Patient as the action, so a text from a family asking about care adds a new patient record into myEZcare as soon as it arrives.

Does this work for the first message from a new family, not just existing patients?

It does, because the Zap runs on any inbound text to Mobile Message, so the very first message from a family who has never been in the system before still creates a patient record in myEZcare.

How do I connect Mobile Message texts to myEZcare patient records?

The two are linked through Zapier rather than any custom coding, you connect your Mobile Message and myEZcare accounts inside a Zap and set Inbound SMS Received to trigger the Create Patient action.

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