Yotpo SMS Integration

Yotpo powers eCommerce marketing with customer reviews, loyalty campaigns and SMS subscriber lists that drive repeat purchases and trust, but getting the most value requires perfect subscriber synchronisation. When subscribers scatter across email and SMS opt-in lists, messaging becomes uncoordinated, and customer events buried in Yotpo stay disconnected from your Mobile Message workflows. Connecting the two platforms keeps your SMS audience perfectly synced and lets you send timely, targeted messages based on actual customer behaviour and purchase history, maximising engagement and lifetime value.

When customers subscribe or unsubscribe from SMS in Yotpo, their status automatically updates in Mobile Message, preventing duplicate sends or orphaned audiences. When you log custom customer events like completed purchases or quiz responses, Mobile Message sends targeted SMS to exactly the right segments of your audience. This keeps your communication channels aligned and ensures no subscriber falls out of sync or misses critical campaign messages. Your marketing campaigns stay coordinated across both platforms without manual list management, freeing your team for higher-value work.