UserBit SMS Integration

Yes — Mobile Message integrates with UserBit. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

UserBit logo
Mobile Message

About the UserBit integration

Customers see the value of research when useful findings reach the people who can act on them. UserBit helps UX and product teams gather, analyse and share that work, while Mobile Message can put a timely text in front of a participant or customer. Through Zapier, a newly published insight or a new interview can start an SMS workflow without someone copying details between systems.

A published insight could prompt a text to a selected research contact, keeping an important finding connected to the people who contributed feedback. A new interview could also create a contact in Mobile Message, giving your team a usable record for future outreach. You can send SMS or send SMS to a list when research activity reaches a useful point, and create a contact when a participant first appears in UserBit.

This connection is most useful when research is active and follow-up matters. It can help acknowledge participation, invite a next conversation or notify a small customer group about a finding. The exact message and recipient data are set in Zapier, so your team decides which UserBit events deserve a text and which contacts should receive it.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect UserBit and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A research insight is published UserBit · Insight Published
Then Text a relevant research contact Mobile Message · Send SMS
Use this Zap
When Instant A new UserBit interview is created UserBit · New Interview
Then Create the interviewee in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant A finding is published for a group UserBit · Insight Published
Then Text the selected research list Mobile Message · Send SMS to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything UserBit supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Insight Published — Triggers when new insight is published.
  • New Interview — Triggers when new interview is created.
Actions 2
  • Create or Update Note — Creates a new note or updates it if it already exists.
  • Create Survey Response — Creates a new survey response.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

UserBit + SMS: common questions

Can UserBit send an SMS when an insight is published?

Yes. Use UserBit's Insight Published trigger in Zapier and pair it with Mobile Message's Send SMS action or Send SMS to List action. Map the relevant contact details and write the message you want sent when the insight is published.

Can a new UserBit interview create a Mobile Message contact?

Yes. New Interview can trigger Mobile Message's Create Contact action. This can place the interviewee's available details into Mobile Message so your team has a contact record ready for appropriate follow-up.

How do I set up the UserBit and Mobile Message connection?

Choose UserBit and Mobile Message in Zapier, select the UserBit event and Mobile Message action, then test and turn on the Zap. No code is needed, but you need active accounts with both services and permission to use their Zapier connections.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!