TeamTracks SMS Integration
Yes - Mobile Message does integrate with TeamTracks!
By texting your team when a new object arrives, when an issue is updated, or when a customer sends an inbound SMS, you eliminate delays and enable faster response. Your support staff can prioritise the most urgent cases based on SMS notifications, and customer messages automatically create objects in TeamTracks, linking them to your workflow. This transforms your support process from a passive system check into an active alert system.
Every new ticket triggers an SMS to your team, every update generates a notification, and you never miss a support request. Your team responds faster, customers feel heard, and support ticket resolution times drop significantly.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect TeamTracks and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything TeamTracks supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- New Object — Triggers when a new object is created.
- Updated Object — Triggers when an object is updated.
Actions 4
- Activate Button — Activates a button.
- Add Comment — Add a comment to an existing object.
- Create Object — Creates an Object
- Update Object — Updates an Object
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
TeamTracks + SMS: common questions
Can I send an SMS to my team when a new support ticket arrives in TeamTracks?
Yes. TeamTracks' 'New Object' trigger fires when a ticket is created, and you can send an SMS alert to your support team's phone.
What happens when a ticket is updated?
TeamTracks' 'Updated Object' trigger fires on any change. You can send an SMS notifying your team that a customer issue has been updated and needs attention.
Can I log customer SMS messages as tickets in TeamTracks automatically?
Yes. When a customer texts you, Zapier can create a new object in TeamTracks, linking their message to your support system.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!