Refundme.io SMS Integration

Yes — Mobile Message integrates with Refundme.io. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

Refundme.io logo
Mobile Message

About the Refundme.io integration

Refundme.io handles the logistics of refunds and payments, processing them faster and more securely than traditional methods. When a new payment is received or a claim is submitted, you need to acknowledge it quickly. An SMS confirmation tells your customer their transaction is in the system and on its way to completion, which builds confidence and reduces support enquiries. Customers appreciate knowing that their request has been received and will be handled.

Payment delays create anxiety and frustrated customers often follow up to check status. By pairing Refundme.io events with SMS, you confirm receipt instantly instead of making customers wonder if they have submitted their request correctly. A text arrives in seconds and shows you take their transaction seriously, turning a potentially stressful moment into a reassuring touchpoint.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Refundme.io and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A payment is received through Refundme.io Refundme.io · New Payment
Then Send the customer a confirmation SMS with a reference number Mobile Message · Send SMS
Use this Zap
When A claim is submitted to Refundme.io Refundme.io · New Claim
Then Text the customer to confirm their claim is being processed Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Refundme.io supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • New Claim — Triggers when a new claim is submitted to the platform.
  • New Payment — Triggers when a new payment is made.
Actions 1
  • Create Claim — Creates a new claim

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Refundme.io + SMS: common questions

Can I send an SMS confirmation when a payment comes through Refundme.io?

Yes. The new payment trigger will fire when a transaction arrives, so you can set up a Zap that sends an SMS receipt confirmation to your customer with their reference number.

Can I notify someone via SMS when a new refund claim is submitted?

Absolutely. When a claim is submitted to Refundme.io, a Zap can send an SMS to the customer confirming they have submitted it, or alert your team to process it immediately.

How do I set up SMS notifications from Refundme.io payments?

Connect Refundme.io and Mobile Message to Zapier, choose a trigger like new payment or new claim, select send SMS as your action, and Zapier will deliver the confirmations automatically.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!