Integrating ProProfs Live Chat with Mobile Message can significantly enhance customer interaction for Australian businesses. By using chat to engage prospects in real time, businesses can seamlessly transition conversations into SMS, ensuring immediate follow-up when a visitor leaves the chat, thus maintaining a high level of engagement.
This integration allows businesses to streamline communication workflows. For instance, if a customer has a query that requires more detailed assistance, they can be quickly transitioned to SMS using Mobile Message. This not only provides a more personal touch but also allows customers to respond at their convenience, making it easier for them to engage without being tethered to live chat.
Utilising ProProfs Live Chat alongside Mobile Message can improve customer satisfaction and increase conversion rates. When businesses respond promptly via SMS on queries generated from chat interactions, it can create a more responsive and customer-centric experience, particularly valuable in the competitive Australian market, where timely communication can set a business apart.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Our SMS platform is simple to integrate with your existing application.
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Receive replies and incoming messages directly into your app for seamless two-way communication.
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Learn MoreOur sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!