Productboard SMS Integration

Yes - Mobile Message does integrate with Productboard!

Product managers spend their time keeping stakeholders informed about feature progress, but information stays trapped in Productboard while emails and Slack messages pile up. By the time the roadmap is updated, decision makers haven't seen it. The same feedback arrives through multiple channels and never gets consolidated, so you're guessing at what customers actually want instead of acting on clear data.

Connecting Productboard to Mobile Message puts updates in the hands of the people who matter. When a new feature is created or a feature status changes, key stakeholders get an SMS notification so they stay aligned without digging through the system. When a customer replies by SMS with feedback, that feedback gets captured as a note in Productboard, turning inbound text messages into structured customer input.

This transforms product development from siloed updates into real-time collaboration. Your team makes decisions faster because everyone knows what's happening, and customer feedback flows directly into your product strategy.
Categories:

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Productboard SMS Integration

What you can automate

Connect Productboard and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new feature is created Productboard · New Feature
Then Text key stakeholders with the details Mobile Message · Send SMS
Use this Zap
When Instant A feature status is updated Productboard · Updated Feature
Then Send SMS to keep your team in sync Mobile Message · Send SMS
Use this Zap
When A customer replies by SMS Mobile Message · Inbound SMS Received
Then Create a note in Productboard to capture their feedback Productboard · Create Note
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Productboard supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • Updated Feature — Triggers when a feature is updated. Note: this trigger uses the Productboard v2 API and requires an API token. Enter your API token in the 'API Token' field when connecting your Productboard account.
  • Updated Note — Triggers when a note is updated. Note: this trigger uses the Productboard v2 API and requires an API token. Enter your API token in the "API Token" field when connecting your Productboard account.
  • New Feature — Triggers when a new feature is created.
  • New Note — Triggers when a new note is created.
Actions 4
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Feature — Creates a new feature.
  • Create Note — Creates a new note.
  • Update Note — Updates an existing note in Productboard. Note: this action uses the Productboard v2 API and requires an API token. Enter your API token in the "API Token" field when connecting your Productboard account.

Everything Your Integration Needs

feature-icon
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

feature-icon
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

feature-icon
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

feature-icon
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Productboard + SMS: common questions

Can I notify my team when a feature is updated in Productboard?

Yes. When a feature status changes, you can trigger an SMS to key stakeholders, team leads, or yourself. This keeps everyone aligned on progress without requiring them to log in and check the roadmap regularly.

Can customer SMS replies be captured as feedback in Productboard?

Yes. When a customer texts you in response to a message, that SMS can automatically create a note in Productboard. This turns customer feedback delivered by text into structured input for your product team.

How do I connect Productboard to Mobile Message?

Set up the connection via Zapier, which bridges Productboard and Mobile Message without needing code. You will need active accounts in both Productboard and Mobile Message, and Zapier will walk you through linking the two.

Similar Integrations

Mews
Mews

The integration of Mews with Mobile Message can significantly enhance communication between hotels and their guests in Australia. By sending automatic...

Learn More
Feature Upvote
Feature Upvote

Integrating Feature Upvote with Mobile Message can streamline communication between product teams and customers in Australia. When users submit their ...

Learn More
Harvestr
Harvestr

Integrating Harvestr with Mobile Message allows Australian businesses to streamline user feedback into actionable insights directly via SMS. This mean...

Learn More
Glidr
Glidr

The integration of Glidr with Mobile Message offers a powerful combination for Australian businesses looking to enhance their project management and c...

Learn More

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!