Popin SMS Integration

Yes — Mobile Message integrates with Popin. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Popin integration

A customer enters contact details during a video shopping session, and the sales team needs to respond while the conversation is still fresh. Popin helps businesses add video shopping to a website. Through Zapier, Popin events can start Mobile Message actions that send a follow-up, alert an agent or keep a contact list current.

User Captured is a useful starting point for a welcome or follow-up SMS. New Scheduled Call can remind a customer about an arranged call, while New Missed Call can alert an agent or send the customer a message inviting them to reconnect. You can also use Call Successful when a completed conversation calls for a next step.

Pair the chosen Popin event with Send SMS, Send SMS to List or Create Contact in Mobile Message. Each Zap is a defined one-way automation. It does not make Popin and Mobile Message a shared call or contact system. Use the event data to personalise the message, and make sure the recipient's mobile number and consent are handled correctly.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Popin and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Popin user shares contact details Popin · User Captured
Then Text a prompt follow-up message Mobile Message · Send SMS
Use this Zap
When Instant A new Popin call is scheduled Popin · New Scheduled Call
Then Text the customer a call reminder Mobile Message · Send SMS
Use this Zap
When Instant A Popin call is missed by agents Popin · New Missed Call
Then Text the customer an invitation to reconnect Mobile Message · Send SMS
Use this Zap
When Instant A Popin call finishes successfully Popin · Call Successful
Then Create the customer in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Popin supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Call Successful — Triggers when there is a successful call in Popin.
  • New Missed Call — Triggers when a call get missed by agents in Popin.
  • New Scheduled Call — Triggers when a new scheduled call is created in Popin.
  • Status Update — Triggers when the status of a customer changes
  • User Captured — Triggers when a user enters his contact details on Popin.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Popin + SMS: common questions

Can Popin text a customer after contact capture?

Yes. User Captured can trigger Mobile Message's Send SMS action through Zapier. Map the mobile number and relevant details from Popin, then write a follow-up that reflects the video shopping interaction.

Can a missed Popin call send an SMS?

Yes. New Missed Call can start a Zap with Mobile Message's Send SMS action. The message can invite the customer to reconnect, subject to having a usable mobile number and suitable communication permission.

How do I set up Popin SMS workflows?

Connect your Popin and Mobile Message accounts in Zapier, select one of Popin's available events, and add a Mobile Message action. Zapier provides the field mapping and setup without code, but both accounts are needed.

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