Palzin Feedback SMS Integration

Yes — Mobile Message integrates with Palzin Feedback. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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About the Palzin Feedback integration

Product teams gain more from feedback when a new post, comment or vote reaches the person who can review it promptly. Palzin Feedback collects customer feedback and tracks posts, authors, votes and status changes, while Mobile Message can send a targeted SMS alert. Through Zapier, New Post, New Comment or Status Change can begin a message for a product manager or support lead.

New Post paired with Send SMS can alert the team that a fresh suggestion needs triage. New Comment can notify the person responsible for a feedback thread, while Status Change can send an internal text when a post moves to a meaningful stage. New Author can pair with Create Contact if the supplied details include a suitable person and phone number. Palzin Feedback’s Create Post action can also be used when an inbound Mobile Message text should become a new feedback post, provided the Zap has the fields required by Palzin.

Set up the chosen workflow in Zapier and map only the feedback details needed in the SMS or post. Avoid putting private customer information into a broad team alert. This keeps Palzin Feedback as the feedback record while giving the team a direct prompt when activity deserves attention.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Palzin Feedback and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Palzin feedback post appears Palzin Feedback · New Post
Then Text the product manager to review it Mobile Message · Send SMS
Use this Zap
When Instant A customer comments on feedback Palzin Feedback · New Comment
Then Text the feedback owner about the comment Mobile Message · Send SMS
Use this Zap
When Instant A Palzin post status changes Palzin Feedback · Status Change
Then Text the team about the new status Mobile Message · Send SMS
Use this Zap
When A customer texts feedback to Mobile Message Mobile Message · Inbound SMS Received
Then Create a Palzin feedback post Palzin Feedback · Create Post
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Palzin Feedback supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • New Author — Triggers when a new author is created.
  • New Comment — Triggers when a new comment is created.
  • New Post — Triggers when a new post is created.
  • New Vote — Triggers when a new vote is created.
  • Status Change — Triggers when a post status is changed.
Actions 1
  • Create Post — Create a new Post

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Palzin Feedback + SMS: common questions

Can Palzin Feedback text a team member about a new post?

Yes. Palzin Feedback’s New Post trigger can start Mobile Message’s Send SMS action through Zapier. The alert can include the post details needed by a product manager or feedback owner to begin a review.

Can an inbound SMS create a Palzin feedback post?

Yes. Mobile Message’s Inbound SMS Received trigger can run Palzin Feedback’s Create Post action. Map the sender and message content into the available post fields, then test how the feedback appears in Palzin.

How do I connect Palzin Feedback activity to SMS?

Choose a Palzin Feedback trigger or action and pair it with the relevant Mobile Message step in Zapier. No code is needed. Both accounts are required, and you should test post fields, phone numbers and the intended internal recipients.

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