Marketing teams running automated review campaigns know that email alone leaves money on the table. Text messages get opened and read far faster than emails, sometimes within seconds of arrival. A multi-channel approach means more customer responses and more opportunities to convert interested customers. Studies show that customers who see your message across multiple channels are significantly more likely to take action.

Paige automates the process of asking customers for reviews by email and identifying business audit opportunities. When Paige detects the right moment to ask for a review or a new audit lead appears in your system, you can send an SMS to that customer in parallel. This gives you multiple chances to connect at the moment customers are most engaged.

By combining Paige and Mobile Message through Zapier, you dramatically boost the number of reviews and leads you capture. Customers get both email and text, ensuring they see your request. Your team spends the same effort but reaches far more conversions. Reviews and leads flow in faster than ever before.