Onsite Support SMS Integration
Yes - Mobile Message does integrate with Onsite Support!
The Onsite Support integration with Mobile Message can enhance customer service efficiency by enabling automated SMS notifications for ticket updates and resolutions. This means that Australian businesses can keep their clients informed in real-time about the status of their support requests, fostering a more responsive and satisfying customer experience.
Utilising the two services together allows support teams to send immediate acknowledgements or follow-ups via SMS when a ticket is logged or updated. This instant communication helps reduce perceived wait times and reassures clients that their queries are being addressed promptly, ultimately improving client satisfaction and loyalty.
In addition, businesses can leverage this integration to send automated reminders for follow-up or scheduled maintenance appointments directly through SMS. This proactive approach can significantly reduce no-shows and ensure that clients feel valued and in the loop, leading to better overall service delivery in the competitive Australian market.
Premium Service at Affordable Prices
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
Direct Carrier Connection
Send millions of SMS in seconds! We use an Australian mobile carrier for ultra-fast bulk SMS delivery across Australia.
15+ years experience
We know how to provide a low-cost, reliable messaging solution for businesses of any size.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!