ManageEngine ServiceDesk On-premise SMS Integration
Yes - Mobile Message does integrate with ManageEngine ServiceDesk On-premise!
Integrating ManageEngine ServiceDesk with Mobile Message allows businesses to streamline their IT service management processes by enabling real-time SMS notifications for ticket updates. This means that IT teams and end-users can receive instant alerts about ticket status changes, ensuring that critical issues are addressed promptly and reducing downtime.
The combination of these tools can enhance communication between IT support staff and users, fostering quicker responses to queries and issues. For example, an IT technician can easily send an SMS update to a user whose ticket status has changed from ‘Pending’ to ‘Resolved,’ keeping everyone in the loop without needing to access the helpdesk system continually.
Using Mobile Message alongside ServiceDesk can significantly improve user satisfaction. By providing users with timely SMS updates about their support requests, businesses can demonstrate a commitment to efficient service delivery, creating a more responsive and customer-focused IT environment. This proactive approach can help build trust and reliance on the IT service management process within the organisation.
Premium Service at Affordable Prices
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
Direct Carrier Connection
Send millions of SMS in seconds! We use an Australian mobile carrier for ultra-fast bulk SMS delivery across Australia.
15+ years experience
We know how to provide a low-cost, reliable messaging solution for businesses of any size.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!