Maintenance Care SMS Integration

Yes — Mobile Message integrates with Maintenance Care. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Maintenance Care integration

A task is created or delayed in your Maintenance Care system. Your technician or manager might not see it immediately if they're in the field, on a call, or focused on another job. Delayed tasks slip further behind and impact your service reputation because no one gets an alert when something needs urgent attention.

Connecting Maintenance Care to Mobile Message sends instant alerts when tasks are created, updated, or delayed. Your team gets an SMS so they can prioritise and respond immediately instead of discovering the problem when a customer complains. Maintenance gets faster, downtime drops, and your team always knows what needs urgent attention without constantly checking the system.

Your operations stay responsive and nothing falls through the cracks. Technicians see new assignments instantly and can start work faster. Managers get alerts about delays so they can reassign work or mobilise resources before customers are affected. Your customers feel the difference because their issues get fixed faster and they're kept in the loop.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Maintenance Care and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new maintenance task is created Maintenance Care · New Task
Then Alert your technician via SMS so they can start work Mobile Message · Send SMS
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When A task becomes delayed Maintenance Care · Delayed Task
Then Send your team an urgent SMS to prioritise the backlog Mobile Message · Send SMS
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When A task is updated or reassigned Maintenance Care · Updated Task
Then Notify the assigned technician of the change Mobile Message · Send SMS
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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Maintenance Care supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • Delayed Task — Triggers when a task is delayed.
  • New Task — Triggers when a new task is created.
  • Updated Task — Triggers when a task is updated.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Maintenance Care + SMS: common questions

Can I get an SMS when a new maintenance task is created in Maintenance Care?

Yes. Whenever a new task is added, you can automatically send an SMS to the assigned technician or your whole team so they know immediately what needs to be done without logging into the system.

Can I alert my team when a task becomes delayed?

Absolutely. You can set up an SMS alert for delayed tasks so your managers know instantly which items are falling behind and can reassign work or get extra support to fix the situation quickly.

How do I set this up?

In Zapier, connect your Maintenance Care and Mobile Message accounts, then select which task events should trigger SMS alerts. Messages can include task details so your team has context without needing to open the app.

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