Luminjo SMS Integration

Yes — Mobile Message integrates with Luminjo. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Luminjo integration

It's 3pm on Friday and your support team is fielding tickets from customers who haven't heard back in hours. You're in Luminjo checking support statuses, but your team members don't know there's a backlog building. Each new ticket needs attention, but without notifications, critical support requests fall behind while your team chats about resolved tickets.

Luminjo can trigger automatic SMS notifications when new support tickets arrive, so your team responds faster. When a ticket is tagged as urgent, you can send an SMS alert to the right team member. When a customer sends inbound replies via SMS, you can log those directly into Luminjo as tickets without manual switching between apps.

This scenario plays out differently when your team is alerted the moment tickets land. Support response times drop because someone sees the notification instantly. Urgent cases get priority because the SMS makes them impossible to miss. Your customers feel heard because their problems get attention faster.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Luminjo and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new support ticket is created in Luminjo Luminjo · New Ticket
Then Send an alert SMS to your support team Mobile Message · Send SMS
Use this Zap
When A ticket is tagged as urgent Luminjo · New Tag
Then Text the responsible team member immediately Mobile Message · Send SMS
Use this Zap
When A customer replies by SMS Mobile Message · Inbound SMS Received
Then Log the reply as a new support ticket in Luminjo Luminjo · Create Ticket
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Luminjo supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • New Tag — Triggers when a new tag is created.
  • New Ticket — Triggers when a new ticket is created.
  • New Typical Response — Triggers when a new typical response is created.
Actions 3
  • Create Tag — Creates a tag in luminjo.
  • Create Ticket — Creates a ticket in luminjo.
  • Create Typical Response — Creates a typical response in luminjo.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Luminjo + SMS: common questions

Can I create a support ticket in Luminjo when someone sends an SMS?

Yes. When a customer replies to your outbound SMS, Mobile Message's Inbound SMS Received trigger can create a ticket in Luminjo automatically. No manual copying required, and the ticket includes the customer's message.

Can I send an SMS when a high-priority ticket arrives in Luminjo?

Yes. Use Luminjo's New Ticket and New Tag triggers to send SMS alerts to your support team. You can tag urgent tickets and route those specifically to your senior support staff via text.

How do I set up Luminjo and Mobile Message to work together?

Connect both apps through Zapier, then create Zaps pairing Luminjo events (new tickets, tags) with Mobile Message actions (send SMS). You can also route incoming customer SMS replies directly into Luminjo as new tickets. Setup takes only minutes.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now