LiveAgent SMS Integration
Yes - Mobile Message does integrate with LiveAgent!
The real benefit shows up over time. Instead of manually copying contact details between systems, every new customer arrives ready to receive timely SMS. Customer data stays current across both platforms, so your support team can reach people where they prefer to be contacted and keep conversations on track.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect LiveAgent and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything LiveAgent supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- New Customer — Triggers when a new customer is added to system.
- New Customer (Experimental) — Triggers when a new customer is added to system. (uses API v3).
Actions 4
- Add Customer to Group — Add customer to group.
- Add New Customer — Adds new contact/customer to system.
- Create Conversation — Creates new conversation.
- Remove Customer From Group — Removes customer from particular group.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
LiveAgent + SMS: common questions
Can I send an SMS notification to a customer when they create a support ticket in LiveAgent?
You can send SMS whenever a new customer is added to LiveAgent. To notify customers about updates to existing tickets, set up a separate Zap that checks for those changes and sends a text.
Can I automatically add customer phone numbers from LiveAgent to my Mobile Message contact list?
Yes. When a new customer is added to LiveAgent, Zapier can automatically create a contact in Mobile Message with their phone number and add them to a list for future campaigns.
How do I connect LiveAgent to Mobile Message without coding?
Connect both your LiveAgent and Mobile Message accounts to Zapier, then choose the trigger like New Customer and the Mobile Message action you want. Zapier handles everything and requires no coding.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!