Helpjuice SMS Integration
Yes - Mobile Message does integrate with Helpjuice!
Connecting Helpjuice to Mobile Message means your freshest answers reach customers immediately. The moment you publish an article on a common question, you can send an SMS announcing the solution to relevant customers or your whole user base. Support tickets drop because people find answers faster. Customers feel more supported because you're proactively sharing information they need.
Your knowledge base becomes a communication channel, not just a repository. New articles drive real value because the right people know about them the moment they're live. Customers find solutions 24/7 from your Helpjuice content, and your support team focuses on complex issues that need human attention.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Helpjuice and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Helpjuice supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- New Article — Triggers when a new knowledge base article is published.
Actions 2
- Create Article — Creates a New Helpjuice Knowledge Base Article
- Update Article — Update a Helpjuice Knowledge Base Article.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Helpjuice + SMS: common questions
Can I notify customers when a new support article is published?
Yes. You can set up an SMS notification to send whenever a new article goes live in Helpjuice, letting customers know there's a new solution or guide available.
Can I send the same article announcement to all my customers at once?
Absolutely. You can use Helpjuice to trigger an SMS to your entire contact list in Mobile Message, ensuring everyone gets the update simultaneously instead of just hoping they find the article.
How do I set this up in Zapier?
Link your Helpjuice and Mobile Message accounts in Zapier, then create a trigger for new articles and choose whether to send individual texts or broadcast to a list. You can include the article link or just a summary in your message.
Similar Integrations
Tidio
Using the Tidio integration alongside Mobile Message can significantly enhance customer engagement for Australian businesses. With live chat and bots ...
Learn More
Missive
The Missive integration with Zapier provides a seamless way to streamline your communication by consolidating email, group chat, and task management i...
Learn More
ChatBot
Integrating the ChatBot with Mobile Message can streamline customer communication for Australian businesses. By utilizing the chatbot to handle initia...
Learn More
Pure Chat
Integrating Pure Chat with Mobile Message enables businesses to engage potential customers through live chat and follow up instantly via SMS, ensuring...
Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!