Frill SMS Integration
Yes - Mobile Message does integrate with Frill!
The challenge is keeping everyone in the loop. Your team needs to know when new ideas come in, when an idea's status changes (we're building this), or when a comment needs a response. Your customers want to see their votes and comments acknowledged. SMS lets you keep that communication flowing instantly.
When a new idea or comment arrives in Frill, you can send SMS to your team or to the customer who contributed. When an idea's status changes, moving from 'Under Review' to 'In Progress', customers get an instant SMS. This turns your feedback process from one-way (customers submit, you build in silence) into a conversation.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Frill and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Frill supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 4
- Idea Status Change — Triggers when an idea's status is changed.
- New Comment — Triggers when a new comment is created.
- New Idea — Triggers when a new idea is created.
- New Vote — Triggers when the user voted on an idea.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Frill + SMS: common questions
Can I send an SMS when a customer submits a new feature idea?
Yes. When a new idea arrives in Frill, Zapier can send an SMS to the submitter thanking them for their feedback and confirming you received it. You can also notify your product team immediately.
Can customers get SMS updates when their idea moves forward?
Yes. When an idea's status changes in Frill, like moving to 'In Progress' or 'Shipped', a Zap can send SMS to the original submitter and voters, keeping them engaged and informed.
How do I connect Frill to Mobile Message?
Go to Zapier and add Frill and Mobile Message as connected accounts. Create a Zap with a Frill trigger like 'New Idea' or 'Idea Status Change' and Mobile Message's Send SMS action. Customise your messages and turn it on.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!