Freshdesk SMS Integration
Yes - Mobile Message does integrate with Freshdesk!
Integrating Freshdesk with Mobile Message allows businesses to enhance their customer support capabilities by incorporating SMS responses into their ticketing system. This means that customers can receive immediate updates or quick answers to their queries via SMS, creating a more efficient and direct line of communication.
In practical terms, a company handling customer support can automate the sending of SMS notifications for ticket updates, ensuring that customers stay informed without having to constantly check their email or app notifications. This is especially valuable in sectors like retail or hospitality, where timely communication can significantly improve customer satisfaction and retention.
Australian businesses can optimise their support workflows by using Mobile Message to conduct follow-ups or surveys via SMS after resolving customer issues. This direct feedback loop not only makes customers feel heard but also provides actionable insights that can drive service improvements and boost overall efficiency in handling inquiries.
Premium Service at Affordable Prices
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
Direct Carrier Connection
Send millions of SMS in seconds! We use an Australian mobile carrier for ultra-fast bulk SMS delivery across Australia.
15+ years experience
We know how to provide a low-cost, reliable messaging solution for businesses of any size.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!