Formilla SMS Integration

Yes - Mobile Message does integrate with Formilla!

A chat can finish with a useful customer detail, yet that information may sit unseen in Formilla after the conversation ends. Teams using live chat, email and in-app messaging can use Formilla events with Mobile Message through Zapier to keep an SMS follow-up close to the moment of contact.

A New Subscriber event can send a welcome SMS, while an Offline Email event can alert a team member or customer that a message has been received. Chat Transcript can also trigger an SMS when a chat ends, giving the customer a clear next step or confirming that someone will follow up. These workflows use the events Formilla provides and Mobile Message’s SMS actions.

The connection is suited to businesses that want important messaging events to produce a visible text response without manually checking Formilla. Zapier passes the chosen data between the services. Formilla remains the source of subscriber, offline email and chat events, and Mobile Message sends the SMS or stores the contact.
Categories:

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Formilla SMS Integration

What you can automate

Connect Formilla and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Formilla subscriber signs up Formilla · New Subscriber
Then Text a welcome message Mobile Message · Send SMS
Use this Zap
When Instant A Formilla offline email arrives Formilla · Offline Email
Then Text the team an alert Mobile Message · Send SMS
Use this Zap
When Instant A Formilla chat ends Formilla · Chat Transcript
Then Create the visitor as a contact Mobile Message · Create Contact
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Formilla supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • Chat Transcript — Triggers when a chat ends.
  • New Subscriber — Triggers when a new subscriber is submitted.
  • Offline Email — Triggers when a new offline email is submitted.

Everything Your Integration Needs

feature-icon
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

feature-icon
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

feature-icon
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

feature-icon
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Formilla + SMS: common questions

Can Formilla send an SMS after a chat ends?

Yes. Formilla’s Chat Transcript trigger fires when a chat ends and can run Mobile Message’s Send SMS action. The Zap can use the available transcript and contact fields to create a suitable follow-up.

Can an offline Formilla email alert someone by text?

Yes. Offline Email can start a Zap that sends an SMS through Mobile Message. This can notify a selected number that a new offline message was submitted, using the information provided by Formilla.

What is needed to connect Formilla with Mobile Message?

You need Formilla, Mobile Message and Zapier accounts. Choose a Formilla trigger, select a Mobile Message action, map the available data and test it in Zapier. No programming is required, although both app accounts must be connected.

Similar Integrations

Tidio
Tidio

Using the Tidio integration alongside Mobile Message can significantly enhance customer engagement for Australian businesses. With live chat and bots ...

Learn More
Missive
Missive

The Missive integration with Zapier provides a seamless way to streamline your communication by consolidating email, group chat, and task management i...

Learn More
ChatBot
ChatBot

Integrating the ChatBot with Mobile Message can streamline customer communication for Australian businesses. By utilizing the chatbot to handle initia...

Learn More
Pure Chat
Pure Chat

Integrating Pure Chat with Mobile Message enables businesses to engage potential customers through live chat and follow up instantly via SMS, ensuring...

Learn More

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!