FacilityBot SMS Integration

Yes - Mobile Message does integrate with FacilityBot!

Facilities teams can give staff quicker updates when a booking, fault, or request appears in FacilityBot. A new facility booking or desk booking can trigger a Mobile Message SMS confirming the arrangement. A new fault report or talk to agent request can instead alert the responsible person, so an issue is seen without waiting for someone to review the bot queue.

FacilityBot’s supplied action creates a report fault, so an inbound Mobile Message SMS can also create a fault report when a staff member texts a problem. That can be useful for a simple after-hours reporting route, provided the Zap has the required details. These workflows are configured through Zapier and remain one-directional. They do not imply that FacilityBot and Mobile Message share all records, but they can place a visible text alert or a new fault report at the right point in the facilities process.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

FacilityBot SMS Integration

What you can automate

Connect FacilityBot and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new FacilityBot desk booking is made FacilityBot · New Desk Booking
Then Text the staff member with confirmation Mobile Message · Send SMS
Use this Zap
When Instant A new FacilityBot fault report arrives FacilityBot · New Fault Report
Then Text the facilities team to investigate Mobile Message · Send SMS
Use this Zap
When A staff member texts Mobile Message Mobile Message · Inbound SMS Received
Then Create a FacilityBot fault report FacilityBot · Create Report Fault
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything FacilityBot supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • New Desk Booking — Triggers when a new desk booking is created
  • New Facility Booking — Triggers when a new facility booking is created
  • New Fault Report — Triggers when a new fault report is created.
  • New Pending Checklist — Triggers when a new pending checklist is created
  • New Request — Triggers when a new request is created
  • New Talk to Agent Request — Triggers when a new talk to agent request is created
Actions 1
  • Create Report Fault — Create a Report Fault

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

FacilityBot + SMS: common questions

Can FacilityBot text staff after a desk booking?

Yes. New Desk Booking can trigger Mobile Message Send SMS. Map the staff member’s mobile number and booking details into a confirmation message.

Can FacilityBot send an SMS for a new fault report?

Yes. New Fault Report can run Send SMS in Mobile Message. This gives the facilities team a direct alert when a report is created.

What do I need to connect FacilityBot and Mobile Message?

You need FacilityBot, Mobile Message, and Zapier accounts. Choose the FacilityBot event or Mobile Message inbound trigger, select the action, and configure the fields in Zapier without code.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!