Document360 SMS Integration
Yes - Mobile Message does integrate with Document360!
Integrating Document360 with Mobile Message can streamline customer support for Australian businesses by enabling SMS notifications for updates in the help desk system. When users post new articles or FAQs, automated messages can be sent to customers, ensuring they are aware of the latest information without needing to constantly check the help desk platform.
Using Mobile Message alongside Document360 also allows businesses to directly engage with customers through SMS when they interact with the knowledge base. If a customer raises a ticket or accesses a specific page, businesses can follow up with a message asking if they found the information helpful or need further assistance, enhancing customer satisfaction and fostering better relationships.
This integration can significantly improve operational efficiency by leveraging Mobile Message for reminders and updates. For instance, if there are scheduled maintenance periods or new product launches, sending timely SMS alerts can keep customers informed, reducing the volume of support inquiries and allowing teams to focus on complex issues that require personal attention.
Premium Service at Affordable Prices
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
Direct Carrier Connection
Send millions of SMS in seconds! We use an Australian mobile carrier for ultra-fast bulk SMS delivery across Australia.
15+ years experience
We know how to provide a low-cost, reliable messaging solution for businesses of any size.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!