CXera SMS Integration

Yes - Mobile Message does integrate with CXera!

Integrating CXera with Mobile Message can streamline communication regarding customer success initiatives. By creating microsites tailored for specific projects or campaigns, businesses can easily direct SMS notifications through Mobile Message to relevant team members or customers, ensuring that everyone stays updated and can participate in discussions in real time.

Another advantage is the ability to track engagement and responses through SMS. Companies can send out surveys or feedback requests directly via Mobile Message, allowing for immediate interaction with customers who have accessed the microsite. This helps gather valuable insights, improving products and services while fostering customer loyalty and satisfaction.

Using CXera's features alongside Mobile Message also optimises teamwork and accountability. Teams can receive alerts through SMS whenever key actions are needed or when progress updates occur on their microsites. This ensures that all members are in sync, leading to quicker decision-making and more effective customer success strategies.