Mobile Message™ Integration with Comm100

Comm100 SMS Integration

Yes - Mobile Message does integrate with Comm100!

Your support team uses Comm100 to help customers, but new chats sometimes get missed if an agent is busy or away from their desk. Comm100 and Mobile Message through Zapier make sure every request gets immediate attention. When a visitor starts a chat, you can send your available agents an SMS alert so they know someone needs help right away. When an offline message arrives after hours, your team gets notified immediately even if they're not watching the Comm100 dashboard.

These real-time SMS alerts mean faster response times and happier customers. Instead of relying on browser notifications that might go unnoticed while your team is working in other tools, they get a text that cuts through the noise and demands immediate attention. You can set up alerts for different chat types so urgent support requests reach the right people and your whole team stays responsive.

Categories:

Customer Support

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Comm100 and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A visitor starts a chat Comm100 · New Chat

Then Alert your available agents immediately Mobile Message · Send SMS

Use this Zap

When Instant An offline message is submitted after hours Comm100 · New Offline Message

Then Notify your team to follow up in the morning Mobile Message · Send SMS

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Comm100 supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6

Chat Ended — Triggers when the chat is ended.
Chat Requested — Triggers when a visitor begins a chat request.
Chat Transferred — Triggers when a chat is transferred.
New Chat — Triggers when a new chat is started.
New Offline Message — Triggers when an offline message is received.
New or Updated Chat Wrap-Up — Triggers when a wrap-up is added or updated on a chat.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Comm100 + SMS: common questions

Can I get an SMS alert when someone starts a chat in Comm100?

Yes. When a new visitor starts a chat, you can send SMS alerts to your available agents. This ensures someone responds quickly and customers don't wait around wondering if anyone is there.

Can I notify my team about offline messages received outside business hours?

Yes. When someone submits an offline message, you can trigger an SMS notification to your team. This is useful for ensuring urgent messages get followed up on first thing in the morning.

How do I connect Comm100 with Mobile Message in Zapier?

Link both accounts in Zapier with no coding required. Choose your Comm100 trigger, select your Mobile Message action, then save. Alerts send automatically each time the event happens.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now