ChargeDesk SMS Integration
Yes - Mobile Message does integrate with ChargeDesk!
Charge Failed is a practical trigger for a payment reminder, while Request Paid can send a confirmation after a customer successfully pays. You can also use Customer Created to notify an internal team when a new payment contact appears. Pair each event with Mobile Message’s Send SMS action and map the available customer and charge details into a concise message. Mobile Message sends the text, while ChargeDesk remains the system for payment and helpdesk information.
For sensitive payment activity, keep card and account details out of the SMS. Use Zapier filters to select relevant products, customers or charge outcomes. A separate workflow can use Mobile Message’s Inbound SMS Received trigger with ChargeDesk’s Request Payment action when a customer’s reply should prompt a payment request, provided the required ChargeDesk fields are available.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect ChargeDesk and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything ChargeDesk supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 11
- Agent Log Created — Triggers when a new Agent Log is created.
- Charge Created — Triggers when a new charge is created or imported.
- Charge Failed — Triggers when a charge fails.
- Charge Updated — Triggers when a charge is updated.
- Customer Created — Triggers when a new customer is created.
- Customer First Paid — Triggers when a customer makes their first payment.
- Customer Updated — Triggers when a customer is updated.
- Request Paid — Triggers when a payment request is successfully paid by a customer.
Show all 11 triggers
- Subscription Canceled — Triggers when a subscription is canceled or unpaid.
- Subscription Created — Triggers when a new subscription is created.
- Subscription Updated — Triggers when a subscription is updated.
Actions 2
- Cancel Subscription — Cancels and active subscription
- Request Payment — Requests a payment from a customer.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
ChargeDesk + SMS: common questions
Can ChargeDesk send an SMS when a charge fails?
Yes. ChargeDesk’s Charge Failed trigger can start Mobile Message’s Send SMS action. The workflow can notify the customer or an internal payment team, using the charge and customer fields available in the Zap.
Can a paid ChargeDesk request trigger a text confirmation?
Yes. Use Request Paid as the ChargeDesk trigger and Send SMS in Mobile Message. The message can confirm the successful payment and include suitable reference information without exposing sensitive payment details.
How do I build a ChargeDesk and Mobile Message Zap?
Choose the relevant ChargeDesk event in Zapier, add Mobile Message as the next step and test the SMS fields. Both accounts are required, but no coding is involved. Filters can be added before the message is sent.
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