Channex SMS Integration
Yes — Mobile Message integrates with Channex. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Channex integration
Mobile Message brings your guests and team together. When a new booking arrives in Channex, or a guest leaves a message, Mobile Message sends you an instant SMS alert. You respond fast, address concerns before they become complaints, and provide the personal touch that builds loyalty. You can also reply to guest messages directly through Mobile Message, keeping conversations in one place instead of scattered across platforms.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Channex and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Channex supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 23
- Accepted Reservation — Triggers when a reservation is accepted. Only for Airbnb.
- Airbnb Inquiry — Triggers when a new inquiry is created. Only for Airbnb
- Alteration Request — Triggers when a alteration request is created. Only for Airbnb.
- ARI Changes — Triggers when a ari changes is happened.
- Booking (Any Event) — Triggers when a booking revision is created (new, modified or cancelled).
- Booking Unmapped Rate — Triggers when a booking is created or modified with unmapped rate.
- Booking Unmapped Room — Triggers when a booking is created or modified with unmapped room.
- Cancelled Booking — Triggers when a booking is cancelled.
Show all 23 triggers
- Declined Reservation — Triggers when a reservation is declined. Only for Airbnb.
- Disconnect Channel — Triggers when a channel is disconnected by system.
- Disconnect Listing — Triggers when a listing is disconnected.
- Modified Booking — Triggers when a booking is modified.
- New Booking — Triggers when a new booking is created.
- New Channel — Triggers when a new channel is created.
- New Message — Triggers when a new message is created.
- New Review — Triggers when a new property review is created.
- Non Acked Booking — Triggers when a booking is not acked.
- Published Review — Triggers when a property review is published.
- Rate Error — Triggers when a rate error is happened.
- Reservation Request — Triggers when a reservation request is created. Only for Airbnb.
- Sync Error — Triggers when a sync error is happened.
- Updated Channel — Triggers when a channel is updated.
- Updated Review — Triggers when a new property review is updated.
Actions 4
- Mark as No Show — You can mark a reservation as a no-show from 00:00 (midnight, in property's local time) on the planned check-in date, up to 48 hours later, provided that: the status of the reservation allows modifications; the reservation isn't overbooked. Only for Booking.Com and Expedia..
- Reply to Guest Review — Respond to a Guest Review in the system.
- Reply to Message — Reply to a Message in the system.
- Respond to Review — Respond to a Review in the system.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Channex + SMS: common questions
Can I get an SMS alert when a new booking arrives?
Yes. Set up a Zap to watch for new bookings in Channex and send an SMS to you or your team. You'll know immediately, can confirm details with the guest, and prepare the property before they arrive.
Can I get notified when a guest sends a message?
Yes. When a guest sends a message in Channex, Mobile Message can send you an SMS alert. You'll respond fast, solve issues before they escalate, and keep your guest happy.
How do I get started with Channex and Mobile Message?
Sign up for a Mobile Message account if you don't have one, then go to Zapier and authorise both Channex and Mobile Message. Select which booking events trigger SMS alerts (new bookings, messages, cancellations) and which phone number gets each notification.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!