Answering Service Care SMS Integration
Yes - Mobile Message does integrate with Answering Service Care!
Use New Message with Send SMS to alert a staff member about the caller's message. New Call Recording can also trigger a notification when a new recording is created. If a customer replies to the SMS, Mobile Message's Inbound SMS Received trigger can create a Call To-Do or an SMS To-Do in Answering Service Care, giving the team a visible follow-up task.
The services remain separate, with each Zap running in one direction. You can choose whether the result should be a message or a task, based on the urgency and the way your answering team works.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Answering Service Care and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Answering Service Care supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- New Call Recording — Triggers when a new call recording is created.
- New Message — Triggers when a new message is created by Answering Service Care.
Actions 4
- Create Call To-Do — Creates a new Call To Do.
- Create Email To-Do — Creates a new Email To-Do.
- Create SMS To-Do — Creates a new SMS To Do.
- Find Message — Finds a message that was created.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Answering Service Care + SMS: common questions
Can Answering Service Care text staff when a new message arrives?
Yes. New Message can trigger Mobile Message's Send SMS action. Include the caller information and message details available from Answering Service Care so the assigned person can see what needs attention.
Can an SMS reply create a follow-up task?
Yes. Inbound SMS Received can run Answering Service Care's Create SMS To-Do action. This gives the team a task based on the incoming message, using the sender and message information supplied to Zapier.
How do I connect Answering Service Care with Mobile Message?
Use Zapier to select the Answering Service Care trigger or action and the matching Mobile Message step, then authorise both accounts. No code is needed, though both accounts are required to build and test the workflow.
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