AnswerForce SMS Integration
Yes — Mobile Message integrates with AnswerForce. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the AnswerForce integration
New Message can trigger Send SMS for the owner or the staff member responsible for follow-up. It can also trigger Send SMS to List when a shared team should see the message. In the other direction, Inbound SMS Received can run AnswerForce's Create Contact action, adding a person who texts the business to the answering service's contact records.
This connection helps bring phone and SMS activity into a practical contact workflow. Map the caller details or transcript information available in the event, then decide which people should receive the alert or which contact fields should be created.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect AnswerForce and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything AnswerForce supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- New Message — Triggers when a new message is taken.
Actions 1
- Create Contact — Create a new contact.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
AnswerForce + SMS: common questions
Can AnswerForce alert me when a message is taken?
Yes. New Message can trigger Mobile Message's Send SMS action. The Zap can include the available caller and message details so the person handling follow-up knows why the alert was sent.
Can a customer SMS create an AnswerForce contact?
Yes. Inbound SMS Received can trigger AnswerForce's Create Contact action. Map the sender's available details into the contact fields used by your AnswerForce account.
How do I set up AnswerForce SMS notifications?
Use Zapier to configure the connection without code. You need AnswerForce, Mobile Message and Zapier accounts, then choose the message or SMS event, map the details and test the alert or contact creation.
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