AI-FM SMS Integration

Yes — Mobile Message integrates with AI-FM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the AI-FM integration

A facilities job can be created while a coordinator is speaking with a customer, assigning a worker, or reviewing an invoice. AI-FM records those operational events, but the person who needs the next update may not be watching the system. Through Zapier, Mobile Message can turn selected AI-FM events into SMS messages or contact records.

New Customer can trigger Create Contact, giving the customer a record in Mobile Message. New Job can trigger Send SMS with a concise appointment or work notification when the recipient details are available. New Worker can also create a contact for a worker audience, while New Customer Service Location can start an operational message where the event includes a suitable number. AI-FM has actions for creating customers, workers, and jobs, but the supplied Mobile Message triggers do not provide a genuinely useful reverse pairing, so these examples run from AI-FM into Mobile Message. Map job and customer fields carefully, keep sensitive service information out of plain text, and test each event before using it with live recipients.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect AI-FM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new AI-FM job is created AI-FM · New Job
Then Text the customer about the new job Mobile Message · Send SMS
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When Instant A new AI-FM customer is created AI-FM · New Customer
Then Create the customer in Mobile Message Mobile Message · Create Contact
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When Instant A new AI-FM worker is created AI-FM · New Worker
Then Create the worker as a contact Mobile Message · Create Contact
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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything AI-FM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • New Customer — Triggers when a new support Customer is created.
  • New Customer Service Location — Triggers when a new support customer service location is created.
  • New Invoice — Triggers when a new support invoice is created.
  • New Job — Triggers when a new job is created.
  • New Worker — Triggers when a new support worker is created.
Actions 3
  • Create Customer — Creates a Customer.
  • Create Job — Creates a new Job.
  • Create Worker — Creates a Worker.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

AI-FM + SMS: common questions

Can AI-FM text a customer when a job is created?

Yes. New Job can trigger Mobile Message's Send SMS action, using the customer and job fields available in the AI-FM event.

Can AI-FM customers be added to Mobile Message?

Yes. New Customer can run Create Contact, allowing a new customer record to be placed in Mobile Message for future communication.

How do I connect AI-FM with Mobile Message?

Use Zapier to connect both AI-FM and Mobile Message accounts, select an AI-FM event and Mobile Message action, map fields, test the workflow, and publish without code.

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