Zoho Inventory SMS Integration

Yes — Mobile Message integrates with Zoho Inventory. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

Zoho Inventory logo
Mobile Message

About the Zoho Inventory integration

Zoho Inventory helps you track stock, orders and invoices, but invoicing is only half the challenge. Once you send an invoice to a customer, you lack an automatic way to remind them if payment is delayed, or to confirm their order immediately. Follow-ups still happen through manual email or phone calls, taking time away from operations.

Connecting Zoho Inventory to Mobile Message through Zapier automates these essential customer touchpoints. When a new invoice is created in Zoho, you can instantly text the customer with payment details or a link. When a new sales order is received, send an immediate SMS confirmation so customers know you have processed their request. These instant notifications improve satisfaction and speed up cash collection.

You can also capture customer enquiries from SMS and automatically add them to Zoho as new contacts. When a prospect texts you, their details feed straight into your system, ready for follow-up or sales order creation. This two-way connection removes manual data entry and ensures nothing is lost.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Zoho Inventory and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An invoice is created in Zoho Inventory Zoho Inventory · New Invoice
Then Text the customer with the payment details Mobile Message · Send SMS
Use this Zap
When Instant A new sales order is received Zoho Inventory · New Salesorder
Then Send the customer an order confirmation SMS Mobile Message · Send SMS
Use this Zap
When A prospect sends you an SMS enquiry Mobile Message · Inbound SMS Received
Then Add them automatically as a contact in Zoho Zoho Inventory · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Zoho Inventory supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Contact — Triggers when a contact is added.
  • New Invoice — Triggers when a new invoice is created.
  • New Item — Triggers when an item is added.
  • New Salesorder — Triggers when a new salesorder is created.
Actions 5
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Contact — Creates a new contact.
  • Create Invoice — Creates an Invoice
  • Create Item — Creates a new Item.
  • Create Salesorder — Creates a Salesorder

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Zoho Inventory + SMS: common questions

Can I send different SMS messages depending on the invoice amount in Zoho?

Yes. You can use Zapier to set conditions based on invoice data. For example, you can send a different message for invoices over a certain amount, or personalise the message with the customer's name and the amount due from your Zoho system.

What happens if a customer replies to the SMS?

Customer replies come into Mobile Message as inbound SMS. You can set up a Zap to automatically create a contact or note in Zoho when replies arrive. This keeps all communication linked to the customer record in one place.

How do I connect Zoho Inventory and Mobile Message?

You need accounts with both Zoho Inventory and Mobile Message. Visit this page to connect them through Zapier without writing any code. The setup usually takes a few minutes and you can activate automations immediately.

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