Property managers and small service businesses running their day through WIZniche are used to keeping customers, deals, appointments and properties organised in one system, and they do not want new leads sitting in a text thread instead of turning into a record they can act on.

WIZniche brings together customer records, deals, appointments and properties into a single Business Service Management System, but every one of those records still needs to be started by someone typing in the details. Connected to Mobile Message through Zapier, a customer texting your business can be the trigger that creates a new customer, starts a deal or books an appointment in WIZniche, so the lead does not wait until you have time to enter it manually.

This connection runs one direction only, from an inbound text into WIZniche. It does not read anything back out of WIZniche into Mobile Message or update an existing customer, deal or appointment once it has been created. For a business fielding a steady flow of enquiries by text, it is a straightforward way to make sure every message becomes a record instead of getting lost between conversations.