Wintouch SMS Integration

Yes — Mobile Message integrates with Wintouch. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

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Mobile Message

About the Wintouch integration

A sales or service record is updated while a customer is waiting for an answer. In Wintouch, that change can become the starting point for a useful text rather than another item for a staff member to notice manually. Record Added and Record Updated provide practical events for contacting customers when information enters or changes in the CRM.

For example, a new record could send an acknowledgement SMS, while an updated record could notify a customer that their details or service status has changed. Mobile Message can send the text, create a contact for future outreach or add the person to a list. Record Deleted can also start a carefully worded internal or customer notification when a record is removed.

The connection runs through Zapier. Choose the Wintouch event, map the record fields and mobile number, then select the Mobile Message action. This gives teams a clear, event-based way to keep CRM activity visible to customers without claiming that the two systems synchronise automatically.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Wintouch and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Wintouch record is added Wintouch · Record Added
Then Text the recorded contact Mobile Message · Send SMS
Use this Zap
When Instant A Wintouch record is updated Wintouch · Record Updated
Then Text the contact about the change Mobile Message · Send SMS
Use this Zap
When Instant A new CRM record is added Wintouch · Record Added
Then Create the person in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Wintouch supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • Record Added — Triggers when a new object record is added.
  • Record Deleted — Triggers when a object record is deleted.
  • Record Updated — Triggers when a object record is updated.
Actions 3
  • Add a Record — Add an Object Record.
  • Delete a Record — Delete an Object Record.
  • Update a Record — Update an Object Record.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Wintouch + SMS: common questions

Can I send an SMS when a Wintouch record is added?

Yes. Record Added can trigger a Zap that uses Mobile Message Send SMS. Map the record’s mobile number and any permitted details needed for an acknowledgement or next-step message.

Can a Wintouch record update notify a customer by text?

Yes. Record Updated is available as a Wintouch trigger. Pair it with Send SMS to notify the relevant contact when information changes, provided a usable mobile number is available in the event data.

What is needed to put a Wintouch SMS Zap into service?

You need Wintouch, Mobile Message and Zapier accounts. In Zapier, select the Wintouch trigger, choose the Mobile Message action, map the record fields and test it. The setup uses configuration rather than custom code.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!