Virtuous CRM SMS Integration

Yes — Mobile Message integrates with Virtuous CRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Virtuous CRM integration

Nonprofit teams running Virtuous CRM spend their day moving between new gifts, form submissions and contact updates while trying to keep every supporter feeling seen and thanked promptly for their generosity. Texting is often the fastest way to say thank you or follow up, but only if someone remembers to send it the moment the CRM shows a change.

Connected through Zapier, Mobile Message can turn Virtuous CRM activity into text messages, and turn text replies into CRM records. A new or updated gift can trigger a thank you text to the donor straight away, a new form submission can create that person as a contact ready for future campaigns, a new or updated contact can be added straight to an SMS list for ongoing outreach, and a donor's reply can be turned into a follow-up task inside Virtuous CRM for staff to action. Nobody has to remember to make the connection each time it happens.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Virtuous CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Someone submits a donor form Virtuous CRM · New Form Submission
Then Create them as a new contact Mobile Message · Create Contact
Use this Zap
When Instant A gift is recorded in Virtuous Virtuous CRM · New or Updated Gift
Then Text the donor a thank you Mobile Message · Send SMS
Use this Zap
When Instant A contact is created or updated Virtuous CRM · New or Updated Contact
Then Add them to an SMS list Mobile Message · Add Contact to List
Use this Zap
When A donor replies to a text Mobile Message · Inbound SMS Received
Then Create a follow-up task in Virtuous CRM Virtuous CRM · Create Task
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Virtuous CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Form Submission — Triggers on a new form submission.
  • New or Updated Contact — Triggers when a contact is created and/or updated.
  • New or Updated Contact Note — Triggers when a contact note is created and/or updated.
  • New or Updated Gift — Triggers when a gift is created and/or updated.
Actions 6
  • Create Contact — Creates a contact.
  • Create Contact Note — Creates a contact note.
  • Create Contact Tag — Creates a Tag for Contact.
  • Create Gift — Creates a gift.
  • Create Task — Creates a task.
  • Update Contact — Updates a contact

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Virtuous CRM + SMS: common questions

Can Mobile Message text a donor automatically when a gift is recorded in Virtuous CRM?

Yes. A New or Updated Gift trigger in Virtuous CRM can start a Zap that sends the donor an SMS through Mobile Message, so a thank you goes out without staff having to send it manually after each gift comes in.

Will a donor's text reply create a task in Virtuous CRM?

It can. Mobile Message's Inbound SMS Received trigger fires when a donor replies, and that can create a task in Virtuous CRM through Create Task, so the reply lands in front of the right staff member for follow up.

What do I need to connect Virtuous CRM and Mobile Message?

You need an active Virtuous CRM account, a Mobile Message account, and a Zapier account to join them. No coding is involved, you simply choose a Virtuous trigger such as New or Updated Gift and pair it with a Mobile Message action.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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