A new order arrives in an online store, but the customer may not hear from your team until someone notices it and copies the details into a messaging tool. That delay is easy to repeat when an operation works across 3dcart, BigCommerce or Volusion, especially when order updates need separate attention. Vextras can provide the store event that starts a customer text through Zapier.

Use New 3dcart Order, New Bigcommerce Order or New Volusion Order as a trigger for Mobile Message’s Send SMS action. You can send a short order acknowledgement using the customer’s number and the fields supplied by the store connection. Order update triggers can also send a progress message when a record changes. For a recurring notice to a defined audience, Mobile Message’s Send SMS to List action is available as an alternative.

This setup is event-based, not a native shared order system. Vextras supplies the selected store event through Zapier, and Mobile Message sends the SMS. It gives customers faster confirmation or update messages while leaving order management in the ecommerce system that created the event.