Upzelo SMS Integration

Yes — Mobile Message integrates with Upzelo. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Upzelo integration

A subscriber has started cancelling and your retention team may only have a short window to respond. Upzelo can send Subscription Cancel Started into a Zap, allowing Mobile Message to deliver a timely retention message before the decision is final. This reduces the manual chase for cancellation events and gives customers a prompt path to contact your team.

Subscription Cancelled can trigger a confirmation, while Subscription Saved can send a positive follow-up after a customer remains subscribed. Subscription Cancellation Abandoned may also be useful for a carefully timed service message, subject to your consent and contact data. Upzelo provides triggers only, so the practical direction is from Upzelo into Mobile Message. The Zap does not alter subscription status or create a two-way record. It simply turns a selected Upzelo event into an SMS action, with the message, phone number, and any personalisation configured in Zapier.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Upzelo and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A subscriber starts cancellation Upzelo · Subscription Cancel Started
Then Text a retention message Mobile Message · Send SMS
Use this Zap
When Instant A subscription is cancelled Upzelo · Subscription Cancelled
Then Text the customer a cancellation confirmation Mobile Message · Send SMS
Use this Zap
When Instant A subscriber keeps their plan Upzelo · Subscription Saved
Then Text a retention follow-up Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Upzelo supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • Subscription Cancel Abandoned — Triggers when a user started a subscription cancellation process, but did not complete the process for over an hour.
  • Subscription Cancel Restarted — Triggers when a user restart a subscription cancellation process.
  • Subscription Cancel Started — Triggers when a user start a subscription cancellation process.
  • Subscription Cancelled — Triggers when a user cancels a subscription.
  • Subscription Reactivated — Triggers when a user subscription reactivates.
  • Subscription Saved — Triggers when a user is saved from cancelling a subscription.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Upzelo + SMS: common questions

Can Upzelo send an SMS when cancellation starts?

Yes. Subscription Cancel Started can trigger Mobile Message's Send SMS action. Use the available subscriber details to send a retention message or explain how the customer can contact your team.

Can I text customers after Upzelo saves a subscription?

Yes. Subscription Saved can start a Zap that sends an SMS through Mobile Message. The message can acknowledge the retained subscription using the fields supplied by Upzelo.

How do I build an Upzelo retention SMS Zap?

In Zapier, choose the relevant Upzelo subscription trigger and a Mobile Message action, then test the subscriber data before publishing. Both service accounts and a Zapier account are needed, with no code.

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