Unifyy CRM SMS Integration

Yes — Mobile Message integrates with Unifyy CRM. Send and receive SMS from the tools you already use.

Start a Free Trial Connect Now with Zapier

✓ 50 FREE SMS credits included when you sign up

About the Unifyy CRM integration

A text reply from a customer is often the clearest sign that someone is ready to talk business, and for a sales team running Unifyy CRM with its built in dialer and automated follow up, that reply deserves the same treatment as a lead arriving through any other channel. Mobile Message connects to Unifyy CRM through Zapier so an inbound text does not need separate manual entry into the pipeline. This is one of the simplest ways an SMS reply can reach a CRM built around fast follow up.

When Mobile Message receives an inbound SMS, that event can trigger the Create a Lead action in Unifyy CRM, adding the person straight into the pipeline. From there, Unifyy's own dialer and its automated email and SMS follow up sequences can pick up the new lead without anyone opening a separate messaging app to find it.

For a sales team fielding replies across calls, email and text, this keeps conversations from becoming a blind spot in reporting. A reply that might otherwise sit unread becomes a lead record the moment it lands, ready for whichever follow up sequence the team already relies on inside Unifyy CRM.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Unifyy CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer sends a text to your business Mobile Message · Inbound SMS Received

Then Create a new lead in Unifyy CRM Unifyy CRM · Create a Lead

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Unifyy CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create a Lead — Creates a new lead

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Unifyy CRM + SMS: common questions

Can an inbound text create a lead in Unifyy CRM automatically?

Yes. Mobile Message's Inbound SMS Received trigger can fire the Create a Lead action in Unifyy CRM through Zapier, so a customer's text reply is added to the CRM as a new lead without anyone entering it by hand.

Will a lead created this way be ready for Unifyy's dialer and follow up sequences?

Once the lead exists inside Unifyy CRM it sits alongside leads from any other source, so the team's usual dialer calls and automated email and SMS follow up sequences can be applied to it the same way.

What do I need to connect Mobile Message replies to Unifyy CRM?

You need active accounts with both Mobile Message and Unifyy CRM plus a Zapier account to join them. Inside Zapier you set Inbound SMS Received as the trigger and Create a Lead as the action, and no coding is involved.

Similar Integrations

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now