TripWorks SMS Integration

Yes — Mobile Message integrates with TripWorks. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the TripWorks integration

A tour operator can be dealing with a reserved trip, a payment and a signed waiver while customers wait for practical information. Staff may need to check TripWorks, copy booking details and send directions or confirmation messages by hand. When the day is busy, that manual chase can leave a customer without the information they need.

With Zapier, TripWorks events such as Trip Reserved, Payment Created and Waiver Signed can run Mobile Message's Send SMS action. A reservation can prompt a confirmation, a payment can produce a receipt notice and a signed waiver can trigger a final preparation message. New Customer Created can run Create Contact, while Customer Updated can update an existing Mobile Message contact when suitable details are available.

The result is a clear customer touchpoint tied to the event that matters. These are separate, one-directional Zaps rather than a two-way sync between platforms. Map the booking name, date, reference and relevant instruction into each plain text message. Operators can then spend less time checking for routine changes and more time preparing the actual trip.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect TripWorks and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer reserves a trip TripWorks · Trip Reserved
Then Text the booking confirmation Mobile Message · Send SMS
Use this Zap
When Instant A trip payment is created TripWorks · Payment Created
Then Text the payment acknowledgement Mobile Message · Send SMS
Use this Zap
When Instant A trip waiver is signed TripWorks · Waiver Signed
Then Text the final trip instruction Mobile Message · Send SMS
Use this Zap
When Instant A new tour customer is created TripWorks · Customer Created
Then Create their Mobile Message contact Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything TripWorks supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8
  • Customer Created — Triggers when a new customer is created.
  • Customer Updated — Triggers when a customer is updated.
  • Payment Created — Triggers when a payment is made.
  • Payout Created — Triggers when a payout is made.
  • Trip Created — Triggers when a trip is created.
  • Trip Reserved — Triggers when a new trip is reserved.
  • Trip Updated — Triggers when a trip is updated.
  • Waiver Signed — Triggers when a waiver is signed.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

TripWorks + SMS: common questions

Can TripWorks text a customer after a trip is reserved?

Yes. Trip Reserved can run Mobile Message's Send SMS action through Zapier, allowing a confirmation to include the customer's booking reference, trip details or next instruction.

Can a signed TripWorks waiver trigger an SMS?

Yes. Waiver Signed is an available TripWorks trigger and can start Mobile Message's Send SMS action, giving the customer a timely plain text message after completion.

How do I set up TripWorks with Mobile Message?

Build the automation in Zapier with no code. Connect both TripWorks and Mobile Message accounts, select a TripWorks event and map its booking fields into the chosen Mobile Message action.

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