TimelinesAI SMS Integration

Yes — Mobile Message integrates with TimelinesAI. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the TimelinesAI integration

A new customer message arrives in TimelinesAI while your team is busy helping someone else. A Zap can catch a new incoming chat or a new received message, then send an SMS through Mobile Message so an important reply does not sit unseen in WhatsApp. You can also react to a new outgoing chat when your team needs a consistent follow-up outside the shared account.

This connection suits teams that use WhatsApp for conversations but need SMS for urgent reminders, service updates or a second contact channel. Zapier passes the selected message details between TimelinesAI and Mobile Message, based on the workflow you choose. It does not create a native two-way inbox or synchronise conversations. Set clear message content and use the relevant contact number from the TimelinesAI event. A practical workflow can alert a customer after a new incoming chat, or notify a colleague when a new received message needs attention. The result is a more visible handover from WhatsApp to SMS, without someone checking every chat manually.

Categories:

Marketing Automation

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect TimelinesAI and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new WhatsApp chat arrives TimelinesAI · New Incoming Chat

Then Text the customer a prompt reply Mobile Message · Send SMS

Use this Zap

When Instant A WhatsApp message is received TimelinesAI · New Received Message

Then Send an SMS notification to staff Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything TimelinesAI supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8

Chat Closed — Triggers when a chat is closed.
Chat Renamed — Triggers when a chat is renamed.
New Incoming Chat — Triggers when a new incoming chat is created.
New Outgoing Chat — Triggers when a new outgoing chat is created.
New Received Message — Triggers when a new incoming message is received.
New Sent Message — Triggers when a new message is sent.
New Uploaded File — Triggers when new uploaded_file is created.
New Whatsapp Account — Triggers when new whatsapp_accounts is created.

Actions 5

Close Chat — Close chat.
Send File to Existing Chat — Sends file to existing chat.
Send Message to Existing Chat — Sends message to existing chat.
Send Message to New Chat — Sends message to new chat.
Send Uploaded File to Existing Chat — Sends uploaded file to existing chat.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

TimelinesAI + SMS: common questions

Can TimelinesAI send an SMS for a new incoming chat?

Yes. Use the New Incoming Chat trigger in TimelinesAI and pair it with Mobile Message Send SMS. Map the available phone number and message details into the Zap, then tailor the SMS for a customer follow-up or an internal alert.

Can a received WhatsApp message notify my team by SMS?

Yes. New Received Message can start a Zap that uses Send SMS in Mobile Message. This is useful when a customer message needs attention outside the shared WhatsApp workspace. The SMS contains the fields you choose from the TimelinesAI event.

What do I need to connect TimelinesAI with Mobile Message?

Set up the workflow in Zapier with your TimelinesAI and Mobile Message accounts. No code is needed. Choose the TimelinesAI event, select the Mobile Message action, map the fields and test the SMS before turning the Zap on.

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