A new tenant moves in and their power, internet and gas are already connected before they even collect the keys, because the referral went into TenAnts the moment they replied to your message. That is the kind of outcome property managers and utility connection partners want without extra admin sitting between a customer's reply and the referral being logged.

TenAnts exists to give partners a single place to manage referrals into the Hub's Connections and ConnectionsPLUS modules, but someone still has to capture the details and get the referral started. Connected to Mobile Message through Zapier, a text from a customer can be used to create a referral in TenAnts automatically, so a tenant confirming their move in date or replying with their new address turns straight into a referral record instead of a note you have to type up later.

The automation runs one direction only, from an inbound text into a new referral in TenAnts. It will not update an existing referral or pull details back out of TenAnts into Mobile Message, it only starts new referrals from texts you receive. For a business handling a steady stream of move ins, that removes one manual step between a customer getting in touch and their utility connection actually being organised.