Swell SMS Integration

Yes — Mobile Message integrates with Swell. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Swell integration

Chasing customers for reviews after they have already told you what they think is a waste of a good moment. A business running review campaigns through Swell often finds the best signal comes from a text reply, not a follow up call, and that reply needs to land somewhere useful before the moment passes and the customer moves on to something else entirely.

Linked through Zapier, Mobile Message can hand that moment straight to Swell without anyone copying details across by hand. When a customer replies or texts in, that exchange can create a contact in Swell or send them a review invite, and if someone asks to be left alone, the same reply can delete a scheduled invitation instead of it going out anyway and annoying a customer who has already said no. It removes the gap between a customer texting in and Swell knowing what to do next.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Swell and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a text message Mobile Message · Inbound SMS Received
Then Add them as a new contact in Swell Swell · Create Contact
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When A customer texts in after a visit Mobile Message · Inbound SMS Received
Then Send them a review invite through Swell Swell · Send Invite
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When A customer asks not to be contacted again Mobile Message · Inbound SMS Received
Then Delete their scheduled invitation in Swell Swell · Delete Invitation
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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Swell supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 5
  • Create Contact — This action will create a contact in Swell.
  • Delete Invitation — Delete a scheduled invitation
  • Send a Text — This action will allow you to send a text template from your Swell account.
  • Send Invite — This will create a contact and then send them a review invite.
  • Update Invitation — This will update a scheduled invitation with a new date and time.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Swell + SMS: common questions

Can a text reply create a contact or send a review invite in Swell?

Yes. Through Zapier, Mobile Message's Inbound SMS Received trigger can start Swell's Create Contact or Send Invite action, so a customer who texts in ends up recorded in Swell or holding a fresh review invite without anyone doing it manually.

What happens if a customer replies asking to stop hearing from us?

That same reply can trigger Swell's Delete Invitation action, cancelling a scheduled invite before it goes out. It is a quick way to respect a customer's request without someone having to find and remove it in Swell themselves.

How do I set up Swell to react to incoming text replies?

You connect your Mobile Message and Swell accounts inside Zapier, pick Inbound SMS Received as the trigger and choose the Swell action you want it to fire. There is no coding involved and both accounts need to already exist.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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