A reservation changes while a property team is dealing with guests, tenants and enquiries. Staykeepers records new and updated reservations, but a manual check can delay the message that confirms what happens next. A Zap can send those reservation events to Mobile Message, giving the right person or guest a timely text without someone retyping booking information.

New Reservation can trigger a welcome or arrival message, while Updated Reservation can alert a property manager that dates, guest details or other reservation information has changed. The SMS can include the available reservation reference and next step. Where the event supplies a mobile number, the Zap can create a Mobile Message contact or add the guest to a suitable list.

The connection is provided through Zapier. It uses individual Staykeepers triggers and Mobile Message actions, rather than a native two-way connection or continuous synchronisation. Property teams can choose whether the recipient is the guest, an on-call manager or another internal contact.

Keep the message short and relevant to the reservation event. A booking confirmation, change alert or arrival reminder can be more useful than passing every available field. Test the workflow with both new and updated reservations so changes reach the intended recipient and do not create unexpected messages.