Spektrix SMS Integration
Yes — Mobile Message integrates with Spektrix. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Spektrix integration
The result is higher customer confidence, significantly reduced support enquiries about order confirmation, and a steadily growing list of patrons you can reach with future announcements. Your customers know their order went through successfully, and you have a direct SMS communication channel with every person who has bought a ticket, supporting their experience from purchase through show day.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Spektrix and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Spektrix supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- New Order (Beta) — This is an experimental Trigger which will fire whenever a new Order is created in Spektrix. This is a Beta feature and may not consistently work as expected especially in situations where the system is under intense load such as in-demand on sales.
Actions 20
- Basket: Add a Customer — Adds a Customer to a Basket
- Basket: Add a Donation — Adds a Donation to a Basket
- Basket: Add a Merchandise Delivery Method — Adds a Merchandise Delivery Method to the Basket
- Basket: Add a Ticket Delivery Method — Adds a Ticket Delivery Method to a Basket
- Basket: Add Membership(s) — Adds Membership(s) to a Basket
- Basket: Add Merchandise Item(s) — Adds Merchandise Item(s) to a pre-existing Basket Session
- Basket: Add Order Attribute(s) — Adds Order Attribute(s) to a Basket
- Basket: Add Payment Type — Adds a Custom Payment Type to Basket
Show all 20 actions
- Basket: Add Ticket Subscription(s) — Adds Ticket Subscription(s) to a Basket
- Basket: Add Ticket(s) (Best Available) — Adds Best Available Ticket(s) to Basket
- Basket: Add Ticket(s) (Unreserved Seating Plan) — Adds Ticket(s) for an Event with an Unreserved Seating Plan to a Basket
- Basket: Confirm a Basket — Confirms a Basket once all required items have been added
- Basket: Create a New Basket — Creates a new empty Basket
- Basket: Override a Ticket Price — Updates and overrides the default price of a Ticket in a Basket
- Customer: Add Tag(s) — Adds Tag(s) on a Customer record
- Customer: Create a New Customer — Creates a new Customer record
- Customer: Remove a Tag(s) — Remove a Tag(s) from a Customer record
- Customer: Update Attribute(s) — Updates Attribute(s) on a Customer record
- Customer: Update Contact Preference(s) — Update Contact Preference(s) on a Customer record
- Customer: Update Information (Including Attributes) — Updates a Customer record (including Attributes)
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Spektrix + SMS: common questions
Can I send an SMS confirmation when someone buys a ticket?
Yes, when a new order is created in Spektrix, you can automatically send an SMS to the customer with their order confirmation, booking reference and event details. This immediate notification reduces customer anxiety and support requests.
How do I build my SMS contact list from ticket sales?
Each new order can automatically create a new contact in Mobile Message and add that patron to a loyalty list or event-specific group. This builds your contact database with people who have already shown interest in your events.
How do I set this up with Zapier?
Log into Zapier and authorise both your Spektrix account and Mobile Message account, then create a Zap triggered by new orders. Map the customer's phone number and event details to your SMS message, and select the contact action you want.
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