SparkPost SMS Integration

Yes — Mobile Message integrates with SparkPost. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the SparkPost integration

A customer texts back with a question and nobody on the team sees it for hours because the reply sits on a phone nobody is watching, so the chance to answer quickly slips past unnoticed. SparkPost handles transactional email delivery for a lot of businesses, and connecting it to Mobile Message through Zapier means that reply or a delivery status change can trigger an email straight to the right inbox instead of waiting on someone to check a handset later in the day.

When an inbound SMS lands, a Zap can send an email through SparkPost to alert the team so nobody has to babysit a phone for replies that might need a quick response. The same applies to delivery status, so if a message fails to reach a customer, an email can go out straight away telling someone to follow up another way before the customer is left waiting.

Categories:

Transactional Email

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect SparkPost and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a text Mobile Message · Inbound SMS Received

Then Send the team an email alert with the reply SparkPost · Send Email

Use this Zap

When A text fails to deliver Mobile Message · Delivery Status Updated

Then Send an email alert so someone can follow up SparkPost · Send Email

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SparkPost supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Send Email — Sends an email with your SparkPost.com account. You'll need an API key with at least the "Transmissions: Read/Write" permission.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SparkPost + SMS: common questions

Can SparkPost email my team when a customer texts back?

Yes. Set up a Zap so Mobile Message's Inbound SMS Received trigger sends an email through SparkPost whenever a customer replies, so the message reaches an inbox someone is actually watching.

Does Mobile Message email someone if a text does not get delivered?

Yes, the Delivery Status Updated trigger can fire a SparkPost email whenever a message's status changes, so a failed delivery gets flagged straight away rather than going unnoticed.

How do I get SparkPost sending emails off my Mobile Message account?

Both accounts connect through a free Zapier account, with no coding involved. You pick the Mobile Message trigger, choose Send Email as the action and map the fields once the Zap is set up.

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