Solve CRM SMS Integration

Yes — Mobile Message integrates with Solve CRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Solve CRM integration

Customer records are more useful when a new contact can receive a response without waiting for a team member to notice the record. Solve CRM users can use Zapier with Mobile Message to send an SMS when a contact is added, create a matching Mobile Message contact or add that person to an SMS list. The result is quicker follow-up around the work your team already records in Solve.

A New Tagged Contact trigger is useful when a particular tag marks a lead, customer or service need. New Contact can support a welcome message, while New Company can start a message for a business account. Mobile Message can send SMS, create or update contacts and add contacts to lists, so the workflow can reflect how your records are managed.

This is a collection of one-way Zaps, not a native synchronised CRM connection. Select one Solve event, map the relevant contact details and choose one Mobile Message action. Both systems keep their own records, while Zapier carries out the specific communication or contact task you have defined.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Solve CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A contact receives a Solve tag Solve CRM · New Tagged Contact
Then Text the tagged contact Mobile Message · Send SMS
Use this Zap
When A new Solve contact is created Solve CRM · New Contact
Then Create the person in Mobile Message Mobile Message · Create Contact
Use this Zap
When A new company enters Solve Solve CRM · New Company
Then Text the company contact Mobile Message · Send SMS
Use this Zap
When A Solve contact gets a selected tag Solve CRM · New Tagged Contact (Beta)
Then Add them to an SMS list Mobile Message · Add Contact to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Solve CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • New Company — Triggers when you add a new company.
  • New Contact — Triggers when you add a new contact.
  • New Tagged Contact — Triggers when a specific tag is applied to a contact.
  • New Tagged Contact (Beta) — Triggers when a specific tag is applied to a contact.
  • New User — Triggers when you add a new user account.
  • New Workgroup — Triggers when a new workgroup is created.
Actions 2
  • Create Company — Creates a new company.
  • Create Contact — Create a new contact.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Solve CRM + SMS: common questions

Can Solve CRM send an SMS when a contact gets a tag?

Yes. New Tagged Contact can start a Zap with Mobile Message Send SMS. Use the tag to identify the relevant workflow, then map the contact’s phone number and details into the text.

Can a new Solve contact become a Mobile Message contact?

Yes. Pair Solve New Contact with Mobile Message Create Contact. This creates a contact record in Mobile Message when the Solve record is added, subject to the fields and phone number you map.

How do I set up SMS from Solve CRM?

In Zapier, select Solve CRM as the trigger app and Mobile Message as the action app, then test and publish the Zap. You need both accounts. The setup is no-code and uses the contact fields available in Solve.

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