A customer replies to your competition text with the word ENTER, and within moments a small thank you gift is on its way to them without anyone on your team touching a spreadsheet or logging into a gifting portal. That is what a connection between Snappy Gifts and Mobile Message through Zapier can do.

Snappy Gifts sends a gift using one of your existing campaigns, and Mobile Message can pass along the reply from the person who just texted in. A reply to a giveaway, a thank you for referring a friend or a small reward for answering a survey by text can all trigger the same automatic gift, so nobody has to remember to log in and send it manually after the fact. The person on the other end still gets the same personal experience Snappy Gifts is built around, a gift chosen from a real campaign, just without a staff member sitting between the reply and the reward. For a business running regular text promotions, that gap is where replies used to sit unanswered until someone found time to action them.