A technician completes a service job on site. Your office is back to back with bookings. You need the customer to know the job is finished and what they owe before the tech moves on. Simpro tracks jobs and schedules, but doesn't reach customers via text. Mobile Message connects to Simpro through Zapier so that when a job is created, updated, or completed, you can instantly text the customer with progress updates and next steps. Field teams move fast, and text notifications keep everyone aligned without slowing down the workflow.

Most trade businesses use email or phone calls to update customers, but those channels are slow and unreliable. SMS reaches customers in seconds and cuts through the noise. With Simpro's job events, you can trigger confirmations when work is scheduled, status updates as progress happens, and invoices when the job completes. Each text keeps your customers informed and reduces the need for callbacks or email follow ups.