SimplyConvert SMS Integration

Yes — Mobile Message integrates with SimplyConvert. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the SimplyConvert integration

A new case can arrive while a team is still handling other intake conversations. SimplyConvert helps qualify cases through an AI chatbot, and its SimplyConvert Event can tell the right people that something has happened inside the intake process. A timely SMS can prevent a promising case from waiting unnoticed.

Through Zapier, SimplyConvert can start Mobile Message Send SMS using the event information available from the case. You might alert a staff member to review a qualified case or send a prospective client a short next-step message. SimplyConvert also provides Create Case and Add Document actions, while Mobile Message can start a Zap from an Inbound SMS Received event. Those available actions allow incoming texts to create cases or add documents when the required case information is supplied.

Choose the direction that matches your intake process. The connection is managed in Zapier, so SimplyConvert remains the place for case qualification and Mobile Message handles the SMS communication.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect SimplyConvert and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A SimplyConvert case event occurs SimplyConvert · SimplyConvert Event

Then Text the team about case activity Mobile Message · Send SMS

Use this Zap

When A prospective client texts your number Mobile Message · Inbound SMS Received

Then Create a SimplyConvert case SimplyConvert · Create Case

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SimplyConvert supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

SimplyConvert Event — Triggers when specified event occurs inside SimplyConvert.

Actions 2

Add Document — Add a document to an existing case
Create Case — Create a new case

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SimplyConvert + SMS: common questions

Can SimplyConvert send an SMS when a case event occurs?

Yes. SimplyConvert Event can trigger a Zap with Mobile Message Send SMS. Use the available event data to notify a team member or provide a configured next step to the person making contact.

Can an inbound SMS create a SimplyConvert case?

Yes. Mobile Message Inbound SMS Received can trigger SimplyConvert Create Case. Map the sender and message information into the case fields that your SimplyConvert setup requires.

How do I set up SimplyConvert and Mobile Message together?

Keep SimplyConvert, Mobile Message and Zapier accounts available. Pick SimplyConvert Event or Inbound SMS Received as the trigger, select the other app’s action, map fields and test the Zap without coding.

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