SimplyBook.me SMS Integration

Yes — Mobile Message integrates with SimplyBook.me. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

SimplyBook.me logo
Mobile Message

About the SimplyBook.me integration

Booking cancellations are frustrating. A client cancels without explanation, and you're left wondering why or chasing them to understand. New bookings come in constantly, but if a client forgets they booked, they don't show up, and your chair or appointment slot sits empty. SimplyBook.me handles the scheduling, but the follow-up usually means manual reminders or generic email blasts that get ignored. Mobile Message puts an instant, personal SMS in the client's pocket.

When a new booking arrives or a client cancels, you can send an SMS that keeps them informed and saves you from manual follow-up. You can also welcome new clients and confirm logistics, or text payment details when an invoice is created.

The outcome is fuller appointment books and happier clients. Reminders sent via SMS get checked long before email does, so no-shows drop significantly. Personal texts keep the door open for rescheduling when a client cancels and build goodwill. And because each new client is captured in Mobile Message, you can send them ongoing offers, loyalty rewards, event invitations, or follow-up booking suggestions. The system works because SMS reaches people where they live: on their phone, in their pocket, where they see it immediately.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect SimplyBook.me and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new booking is confirmed SimplyBook.me · New Booking
Then Text the client with appointment details and reminder Mobile Message · Send SMS
Use this Zap
When Instant A booking is cancelled SimplyBook.me · Cancelled Booking
Then Text the client asking why or offering to reschedule Mobile Message · Send SMS
Use this Zap
When Instant A new client books for the first time SimplyBook.me · New Client
Then Create their record in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant An invoice is created SimplyBook.me · New Invoice
Then Text the client with payment details Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SimplyBook.me supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8
  • Cancelled Booking — Triggers when a booking is canceled.
  • Deleted Client — Triggers when a client is deleted.
  • New Booking — Triggers when a new booking is created.
  • New Client — Triggers when new client created.
  • New Invoice — Triggers when a new invoice is created.
  • New Offer — Triggers when a new offer is created.
  • Updated Booking Details — Triggers when the following booking details are updated: date, time, service, or provider.
  • Updated Client — Triggers when client data is updated.
Actions 3
  • Cancel Booking — Cancel booking by id
  • Create Booking — Create new booking and return it.
  • Create Сlient — Create new client and return it.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SimplyBook.me + SMS: common questions

Can I send a confirmation SMS when someone books an appointment?

Yes. When a new booking is created in SimplyBook.me, you can send an SMS with the appointment date, time, location, and any prep instructions. Clients get the information on their phone and are less likely to forget.

Can I send a reminder before an appointment?

Yes. You can use SimplyBook.me's booking triggers to send reminder messages a day before or an hour before the appointment. This reduces no-shows significantly and helps clients prepare.

How do I set up the connection?

Connect SimplyBook.me and Mobile Message through Zapier. Create a Zap selecting your SimplyBook trigger, like 'New Booking', and a Mobile Message action like 'Send SMS'. Zapier manages everything, so reminders and confirmations send automatically.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!