Real estate teams using Showcase IDX can respond to a new online lead before the property search becomes another unanswered record. Through Zapier, New Lead can trigger Mobile Message Send SMS, giving a registered searcher a quick acknowledgement or an invitation to continue the conversation. New Message can also start an SMS when a lead sends a message through the property search experience.

This connection suits agencies that want a direct text alongside their website lead process. Showcase IDX supplies the lead event and available contact information, while Mobile Message sends the plain text response. A new message might prompt a text confirming that an agent has received the request, while a new lead can receive a carefully worded first response. The workflow is one-directional, so it does not claim to copy records or maintain a shared conversation history.

Showcase IDX has no listed actions, which means Mobile Message triggers cannot create or update records in the plugin through this connection. Set up the outbound Zap in Zapier, map the lead’s mobile number and relevant fields, test the wording, then apply any filters needed for your agency’s response process.