Mobile Message™ Integration with ShipStation

ShipStation SMS Integration

Yes - Mobile Message does integrate with ShipStation!

You're sitting on orders that need to ship, and you know how it goes: customers ask where their parcel is, they worry it's lost, they email support. ShipStation is handling the logistics, but the customer sitting at home doesn't know if their package left the warehouse yesterday or this morning. A single SMS when the order ships cuts through that. Instead of customers guessing or phoning, they get an instant notification with tracking info. You stop the support emails before they start.

Mobile Message through Zapier makes it simple. When ShipStation creates a shipping label, an automated SMS lands on the customer's phone right away. No manual texting, no delays waiting for an email to arrive. Your customers feel looked after because they know what's happening to their order the moment it moves.

Categories:

eCommerce

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ShipStation and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An order ships from ShipStation ShipStation · Order Shipped

Then Text the customer with tracking details Mobile Message · Send SMS

Use this Zap

When Instant A new order is received ShipStation · New Order

Then Send an SMS order confirmation Mobile Message · Send SMS

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ShipStation supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4

Item Ordered — Triggers for each individual line item when a new order is created or imported.
Item Shipped — Triggers for each individual line item when a new outbound shipping label is created for an order.
New Order — Triggers when a new Order is created or imported in ShipStation.
Order Shipped — Triggers when a new outbound shipping label is created for an order.

Actions 2

API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Create Order — Creates a new order.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ShipStation + SMS: common questions

Can I text customers when their order ships from ShipStation?

Yes. When ShipStation creates a shipping label, Zapier automatically sends an SMS to the customer with tracking information. They know their parcel is on the way without checking email.

Can I send an SMS to confirm a new order?

Absolutely. As soon as a new order arrives in ShipStation, an automated SMS confirms the order to the customer. You can include order number, total, or estimated delivery.

How do I connect ShipStation with Mobile Message?

Connect them through Zapier using your ShipStation and Mobile Message accounts. You'll pick which ShipStation events trigger SMS messages, then Zapier sends them automatically. No code needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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