shipcloud SMS Integration

Yes — Mobile Message integrates with shipcloud. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

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Mobile Message

About the shipcloud integration

A customer is waiting for a parcel while your dispatch team watches another shipment status change. shipcloud can send a trigger when a shipment reaches a new status. Mobile Message can then send an SMS with the relevant delivery update.

That makes it practical to text a customer when a shipment is accepted, moving through the carrier network or ready for the next step, provided the status and recipient details are available in the Zap. You can include a tracking reference or a short instruction in the message, giving the customer useful information without asking staff to check shipcloud and copy details into a separate texting tool. Through Zapier, the shipcloud event is passed into Mobile Message for the selected SMS action. The connection is focused on notification. The available shipcloud actions create a shipment quote or a real shipment, so they do not provide a suitable customer-facing result when paired with Mobile Message triggers. Keep shipment creation in shipcloud and use the Zap for timely status messages.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect shipcloud and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A shipcloud shipment status is reached shipcloud · New Shipment Status
Then Text the customer with the delivery update Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything shipcloud supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • New Shipment Status — Triggers when a status for a shipment has been reached.
Actions 2
  • Create Shipment — Adding this action into your Zap will create a real shipment. To avoid being charged you can use your sandbox key for creating the zap and switch to the live api key once everything works fine.
  • Create Shipment Quote — Creates a new shipment quote.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

shipcloud + SMS: common questions

Can shipcloud send an SMS when a shipment status changes?

Yes. New Shipment Status can start a Zap, and Mobile Message's Send SMS action can notify the customer using the shipment and recipient information available to the workflow.

Can the shipcloud shipment actions send a Mobile Message text?

No. Create Shipment Quote and Create Shipment are shipcloud actions. For customer notifications, use New Shipment Status as the trigger and Send SMS in Mobile Message.

What do I need to connect shipcloud and Mobile Message?

Build the workflow in Zapier with accounts for shipcloud and Mobile Message. Select New Shipment Status, map the shipment details, test the SMS, and publish it without writing code.

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